Apple CEO apologizes for disappointing new Maps app


Everybody who has updated to iOS 6 knows how bad Apple’s new Maps app is. Well, today Apple’s CEO apologized for the fault. It is unlike Apple to apologize for any problem but this time they have. Tim Cook, Apple’s CEO asked their customers to use Google maps etc until the Maps app was better.

A screenshot from Apple’s new Maps application. Apple replaced Google Maps in iOS 6 in favour for its own Maps application. Early upgraders are reporting that the new maps are less detailed, look weird and misplace landmarks. It’s shaping up to be a rare setback for Apple.

This also resulted in a drop of Apple’s stock by 2%. They should have apologized but should not have asked to use their rival’s maps for a little while. Here’s the full letter below:

To our customers,

At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.

We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.

There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.

While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.

Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.

Tim Cook
Apple’s CEO

Advertisements
Tagged with: , , ,
Posted in iPad, iPhone, iPod, Latest Technology News
6 comments on “Apple CEO apologizes for disappointing new Maps app
  1. The reviews says:

    I have been surfing online greater than 3 hours these days, yet I never discovered any interesting article like yours. It is beautiful price sufficient for me. In my view, if all site owners and bloggers made excellent content as you probably did, the net can be a lot more useful than ever before.

  2. Awesome things here. I am very happy to peer your post. Thanks a lot and I am looking ahead to touch you. Will you please drop me a mail?

  3. Reference says:

    Woah this weblog is great i love reading your posts. Keep up the great paintings! You understand, many individuals are looking round for this info, you can aid them greatly.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: